May 01, 2025
At Velos Internet, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you use our services.
1. What Information We Collect
- Contact information (name, phone number, email, address)
- Payment and billing details
- Device, network, and usage data (e.g., IP address, device ID, data usage)
- Location information (if enabled on your device)
2. How We Use Your Information
- Provide and manage your internet and mobile services
- Communicate with you about your account or service
- Respond to support inquiries
- Improve our services and customer experience
- Comply with legal or regulatory obligations
3. Who We Share Your Information With
- Trusted service providers for operations and support
- Government agencies if legally required
- Network partners strictly for service delivery (never for marketing)
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Your Choices and Rights
You may opt out of marketing communications at any time. To manage your preferences or make a privacy request, please contact us at info@velosinternet.com.
This Privacy Policy is accessible on all forms and in the footer of our website at www.velosinternet.com.